Finance Department

Customer Service

The Finance Department's role is to provide customer service to utility customers, taxpayers, other Town departments, employees and vendors. Our goal is to provide quality management of the Town's financial resources with exceptional customer service.  

Finance offices are located on the first floor of Town Hall, 950 Steeple Square Court, directly across from the Public Safety Building and next to the Eastern Regional Library. Customers may visit us from 8:00am to 5:00pm, Monday through Friday. When you walk in the front entrance, the Finance Department is located directly on the right side of the first floor.

A payment drop box is located in front of Town Hall and checked daily.


The Finance Customer Service Desk at Town Hall collects:

  • Wake County Taxes - Check or Cash
  • City of Raleigh Water Bills - Check, Cash, or Credit Card
  • Town of Knightdale Fees/Payments - Check, Cash, or Credit Card



Customer Service