The Knightdale Police Department is comprised of three separate divisions made up of 54 sworn and non-sworn personnel. Three Division Commanders holding the ranks of Deputy Chief, and Captain are assigned to the agency's Support Services, Patrol, and Administrative Divisions. The Administrative Captain oversees Records, Training, Evidence, and Accreditation functions. The Deputy Chief reports directly to the Chief of Police, while the Patrol and Administrative Captains report directly to the Deputy Chief. Together, these positions make up the agency's command staff.
The department's Patrol Division is divided into four patrol squads that provide 24/7 law enforcement services. Two squads are led by a Watch Commander holding the rank of Lieutenant and are supplemented by Shift Supervisors holding the ranks of Sergeant and Corporal. The remaining personnel are line officers with varying classifications - Probationary Officer, Police Officer First Class, Senior Police Officer, and Master Police Officer. The Patrol Division is comprised of 31 sworn members.
The Support Services Division consists of the Traffic, Investigative, and Community Resources Units. The Investigative Unit is supervised by an Investigative Lieutenant and includes one Sergeant and five Detectives. The Community Resources Unit, composed of one Sergeant and two Community Resource Officers, and the Traffic Safety Unit, composed of one Sergeant and three Traffic Officers, both report directly to the Special Operations Lieutenant. The Special Operations Lieutenant oversees a total of three Sergeants. In total, the Support Services Division is staffed by 16 sworn personnel.