Americans with Disabilities Act Grievance Policy

 

Public Notice

The Town of Knightdale does not discriminate on the basis of disability in its programs, services, activities and employment practices.
If you need auxiliary aids and services for effective communication (such as a sign language interpreter, an assistive listening device or print material in digital format) or reasonable modification to programs, services or activities contact the ADA Coordinator, Dustin Tripp as soon as possible, preferably 14 days before the activity or event.

A grievance procedure is available to resolve complaints. Upon request, this notice is available in alternative formats such as large print or Braille. Dustin Tripp, 919-217-2201 or Dustin.Tripp@KnightdaleNC.gov

Grievance Procedure

Complaints concerning discrimination on the basis of disability by the Town of Knightdale may be entered using the Knightdale Report a Problem online form or may be reported directly to ADA Compliance Coordinator, Dustin Tripp at 919-217-2201 or email Dustin.Tripp@KnightdaleNC.gov. The Coordinator will contact the complaint within 15 calendar days after receipt of the complaint to discuss the complaint and will respond in writing within 15 days of the discussion.